Business License
Traverse Tours publicly lists its head office license reference as KKKP 3505 and identifies the company as Traverse Tours Sdn. Bhd., operating from Alamesra Plaza Utama, Kota Kinabalu.
Legal & Policies
Trust content that supports booking confidence.
This page is now written as a real summary of published Traverse Tours company information, rather than placeholder legal headings.
Booking Policy
Published company terms say all participants must sign an indemnity form, booking availability must be confirmed, and online reservations are generally secured with full payment upon confirmation.
Refund Policy
Published refund terms state that unused services are not refundable, cancellation one day before departure is charged at 50%, and no-show is charged at 100%. Additional online payment and SST deductions may also apply.
Liability Disclaimer
The parent company's terms explain that remote and wilderness travel can change due to weather, transport, or operational realities, and that itineraries are statements of intent rather than contractual guarantees.
Safety Agreement
Traverse Tours states that only physically fit participants should join and that guide or trip-leader decisions may be required on the ground to manage safety and route changes.
This section should still be reviewed by the business before going live, especially if the Skylodge product needs its own permit, cancellation, or liability wording beyond the parent company terms.